Returns & Exchanges

Returns & Exchanges

  • Within 7 days of receiving your order, you may request a return or exchange if the item has a major defect, is not .999 pure silver, or was sent in error.
  • Returned items must be new, unused and in their complete original packaging.
  • How to apply: contact customer service within 7 days with your order number and photos of the item.
  • Refunds are issued within 7 days after the returned item is confirmed.

Customer Service

Monday to Friday, 08:00–16:00

Phone: 0927258922
Email: q0979123902@gmail.com, q0927258922@gmail.com