Returns & Exchanges
- Within 7 days of receiving your order, you may request a return or exchange if the item has a major defect, is not .999 pure silver, or was sent in error.
- Returned items must be new, unused and in their complete original packaging.
- How to apply: contact customer service within 7 days with your order number and photos of the item.
- Refunds are issued within 7 days after the returned item is confirmed.
Customer Service
Monday to Friday, 08:00–16:00
Phone: 0927258922
Email: q0979123902@gmail.com, q0927258922@gmail.com